Return Policy: All Sales Final.

Due to the specialized nature of our products, please note that all sales are final. We prioritize the quality and safety of our products and cannot accept returns or exchanges once a purchase has been made and received.

Rest assured, all our products undergo rigorous quality checks to ensure your satisfaction before being shipped to you.

Need Help? If you have any questions about our products or encounter any issues with your purchase, our dedicated customer support team is here to assist you. In the event that your order arrives damaged in any way, please email us as soon as possible at namaste@koppen.co with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.